KOLBE InSite
April 2002 InSite Newsletter

In this issue:
Quote of the Month
Kolbe Performance Systems
Why is a Diamond Precious?
Busy Month Ahead
Assertive People are the Most Productive
Any Guesses?
Website Enhancements


Quote of the Month
Stress is when your mouth says yes and your gut says no.Author Unknown
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Kolbe Performance Systems
During a three-week period in March, Kathy Kolbe toured Australia accompanied alternately by David Kolbe and Will Rapp to formally reintroduce Kolbe programs. As we told you in our January issue of this newsletter, Kolbe Corp had a thriving business in the region over ten years ago but withdrew from active promotion as it pursued a claim of pirating intellectual property against a former partner.

Talk about a triumphant return! Over 1000 people attended evening sessions in Sydney, Melbourne and Brisbane with a second seminar tacked on in Sydney when the original event sold out. Following the public seminars was the largest certification program that Kolbe Corp has ever offered with approximately 45 people attending the intensive three-day program. An enthusiastic new wave of trained consultants is now fanning out over Australia and New Zealand to offer Kolbe solutions for a variety of personal and business issues.

None of this could have been possible without Kolbe Corp's strong local partnership with Pow Wow Events International who now operates Kolbe Performance Systems in Australia and New Zealand under license. Much follow up work remains to be done to turn the area into a thriving market for Kolbe products and services but the reception was so strong that a new certification seminar has already been set for October of this year. You'll be hearing a lot more about Kolbe "Down Under" as time goes on.
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Why is a Diamond Precious?
Because it's scarce, that's why. What's that got to do with the Kolbe Concept®? It all relates to a question we fielded recently about giving feedback at a team seminar. The questioner shared the concern that her Quick Start bias was readily apparent as she dealt with group dynamics and nowhere more so than when faced with a room full of initiating Quick Starts.

Our advice was to focus on what is scarce in the room and make it special as the critical need of the group. To follow the original example, in a room of initiating Quick Starts (QS) where Follow Thru (FT) might be the absent factor, focus on validating what's really scarce, i.e., the FT initiators. The message can't be: "Go ahead & make a real QS mess because the FTs will come and clean things up." The initiating FTs get fed up with that role. Rather, the message needs to be: "QSs, if you want to be successful, you need to find and embrace the FT role or otherwise you'll go out and sell your product and there won't be any on the shelf to deliver. Or, you get it sold and delivered and there won't be any customer service to assure the staying power of the product/service. You won't do the repeat sale because you have dissatisfied customers. Remember, absence of systems will do you in somewhere down the road. You do need what the initiating FTs bring to the table."

You can use the same approach with FF or IM if they are in short supply. In sum, embrace and validate whatever is scarce. This will keep the focus off whatever is plentiful, i.e., the QS.
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Busy Month Ahead
Never let it be said that we at Kolbe Corp shy away from a challenge. From the period of May 2 to June 5 here's what we have scheduled for ourselves.

May 2-3: Professional Growth Seminar (annual users' conference) in Tempe, AZ
May 15-17: Certification in Tempe, AZ
May 22-24: Certification in London, England
June 3-5: Certification in Toronto, Canada

Our own staff may be seeing these dates for the first time in context but after they get over their initial shock, we're sure they'll be ready to provide you with information on any of these events. Just let us know by responding to this e-mail.
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Assertive People are the Most Productive
Who says so? Where did that come from? Our sentiments exactly, but it must be true because it was stated by a consultant who has worked with several Fortune 500 companies and has written extensively on the subject of employee selection. He contends "emotional intelligence may be an even more fundamental determinant of our career success than our job knowledge." We probably wouldn't argue with that. At least he recognizes that there are some other parts of the mind in play besides the cognitive skill level.

Where we separate completely from this so-called expert is his audacious and unfounded statement building on his emotional intelligence declaration that "assertive people ... are generally the most productive workers (listen to this reasoning) because they know how to stand up for themselves without trampling on the rights of others." Is there anyone out there who has ever seen any data to support this wild allegation? If so, let us know, as we have never seen any.

Now, here is his follow-on sentence: "They (the assertive people) also tend to use facts rather than emotions to persuade others." Wow! Now he's really hanging himself. We know there can be no substantiation to this claim as there is no correlation to affective behavior and the Fact Finder Action Mode® documented by Kathy Kolbe. Probably each of us can think of an exception to this "rule" just among our close friends and associates.

Well, if you want to find the right candidate for the job, this consultant touts his services. He brings the candidates in and looks for early warning signs that they won't get the job done. Based on a quick review of his process, we recommend using Kolbe's RightFit program instead. The same conclusion can be found in Chapter 3 of the recently released book Strictly Business published by Quantum Press. For more information on Kolbe's selection process contact us by replying to this e-mail message.
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Any Guesses?
Here's a short article found in Saveur magazine, which is highly illustrative of conative behavior - and funny too.

"One muggy August day last year, I decided to make a key lime pie. Even the words sounded cooling. I found a recipe, mixed up the filling, poured it into a crust, and popped it into the oven. I was nearly done beating the egg whites for the topping, my eyelids sticky from the heat, when the timer went off. The pie hadn't firmed up, so I let it cook a little longer. But ten minutes later, it was still sloshing. I called my father (a chef), long distance. 'How many egg yolks did you use?' he asked. 'Two.' 'My recipe calls for four,' he replied. I hung up and checked again - no change. Amidst suffocating waves of heat from the oven, I got my mother on the phone. 'My pie won't gel!' I wailed. Sticking a spoon into it, I discovered that the crust had disintegrated into little lumps. 'Why don't you refrigerate it,' said my mother calmly, 'and call it 'Chilled Lime Soup with Graham Cracker Croutons'?' That's just what I did. And it was, surprisingly, quite good." - GD, Boston, MA.
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Website Enhancements
If you have children, you will want to revisit the kolbe.com website and choose the "your Interest" button. Click on Kids and then scroll down to the Think-erise!® section. Or just click here: http://www.kolbe.com/kolbe_products/thinkercise.cfm. This will open up a list of innovative products designed to build on the natural talents of your youngsters. Think-ercisers reinforce individuals' sense of worth because they help explore, experiment, investigate, and solve problems in ways that work for them. People of all MOs enjoy the intellectual growth that comes from Think-ercising.

Fact Finders benefit greatly from Think-ercises because they trigger increasingly creative approaches to problem solving. For Follow Thrus Think-ercises are perfect, since they reward them for their patterning skills while priming them for higher-level problem solving.

The unselfconscious, dynamic thinking style of the Quick Start should be a joy to watch develop which can be done with a wide variety of activity-oriented Think-ercise challenges. The hands-on games and constructions draw on Implementor's strengths and they appreciate the sensitive quality of situations described in the thought-stimulating books.

As you can see, there is something for everyone. And, who can resist such titles as "Brain Scratchers" and "Geography Quizzles?" Check it out.
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Last year my 10 year old son, Ross (5278), was flunking the 3rd grade. He was upset every day and hated school. After consulting with Kathy Kolbe one-on-one, and taking the Perfectly Capable Kids course, I gave him strategies to help him in the classroom...

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