Using Kolbe RightFit to Reduce Turnover by 50%

September 02, 2020

  • Kolbe Wisdom
  • Teams
 

Case Study for Team Engagement and Reduced Turnover

Kolbe Certified™ Consultants Colin and Catherine Nanton used the Proven Kolbe System™ to help a large Canadian nuclear site diagnose and reduce department turnover by more than half.

Chalk River Laboratories, Canada’s largest science and technology complex, was on a mission to revitalize and transform themselves into a world-class, state-of-the-art facility, but they had a personnel problem they couldn’t figure out.

The Safety Department Manager called Kolbe Certified™ Consultants, Colin and Catherine Nanton, about high employee turnover. This department’s job is to make sure radiation levels in the facility stayed below set standards but they had employee turnover of 20% each year for their technicians, while the rest of the company only saw 12% turnover.

20% Department Turnover

New technician hires were intelligent and highly qualified, but were routinely applying for other positions soon after they started.


Kolbe’s Proven System

To identify the natural strengths of the team and discover trends among high-performers, the Kolbe Certified™ Consultants obtained Kolbe A™ Index results for existing staff.

From these results they discovered that the company had been hiring people who were predominately very detailed, specific and structured, and who did not naturally use their hands to create solutions.

Then, by using Kolbe RightFit™ software to identify the requirements of the Technician role, the team made an important discovery.

The RightFit profile for the position prescribed someone who has natural strengths in being hands-on and who didn’t have the same strong need for specificity, structure and detail that many on the existing team already had.
So, they recruited new candidates, gave each of them a Kolbe A™ Index, and compared their results to a Range of Success™ that was developed for the position. Each candidate received a letter grade based on their natural fit, and eight people ended up getting hired.


Lasting Results

Two years later, the turnover rate was cut by more than half and all personnel hired using The Kolbe System and RightFit hiring software were still on the job.

Turnover rate reduced to 8% using Kolbe RightFit

The cost of training and development for this position was greatly reduced and the turnover rate has remained low.

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